1. Information We Collect

• Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, and any other information you choose to provide when you register, contact us, or use the Service.
• Authentication Information: By logging into our Service, you provide authentication information through Okta/Auth0. This includes claims such as but not limited to your name, email address, and user ID, which are used to verify your identity and manage your session. You can log in using your email and password or through your Google account.
• Usage Data: We collect information about your interactions with the Service, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
• Images and Data: We collect and store images and other data that you upload to the Service for the purpose of processing and analyzing them.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Process and evaluate the images and data you upload.
• Authenticate users and manage sessions based on the claims provided by Okta/Auth0.
• Communicate with you, including responding to your inquiries and sending you updates.
• Monitor and analyze usage and trends to enhance the Service.
• Ensure the security of the Service and prevent fraud or abuse.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as cloud storage or technical support. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
• Legal Requirements: We may disclose your information if required to do so by law, or in response to a valid request by a governmental authority or to comply with legal obligations.
• Authentication Services: We may share information with Okta/Auth0 to facilitate authentication and manage user sessions. Okta/Auth0’s privacy practices are governed by their own privacy policies.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes securing the claims provided through Okta/Auth0 for authentication. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and Correction: You may have the right to access, correct, or delete your personal information. To do so, please contact us at info@eddyowl.com.
• Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and enforce our agreements.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@eddyowl.com.